Cozy Companions Pet Apparel LLC
Reflective Waterproof Dog Coats & Safety Gear
Made in the USA
Get in touch with us at cozycompanionspets@gmail.com
SHIPPING POLICIES:
In-stock items are ready to ship in 1-3 business days. Custom orders ship within 3-5 business days. We ship all orders via USPS, as soon as items are completed. You will receive an email with your estimated delivery date and tracking number.
All shipments will include a tracking number and $50.00 insurance.
Unfortunately, we have no control over how long USPS takes to get your item to you. Although we are not responsible for items that are lost or damaged during shipping, please reach out to us so we can work with you to help get your item to you. If this happens, please contact us by email at cozycompanionspets@gmail.com.
Need to make an exchange?
EXCHANGE POLICY: ALL SALES ARE FINAL. We don’t accept returns for a refund; however, we would be happy to work with you to make an exchange for another size or store credit towards another purchase from us. We ask that you contact us within 14 days of delivery, with any questions or problems you may have with your order. If you need to make an exchange for another size, you would be responsible for the return shipping costs, and additional costs for a larger size. As a courtesy, we will pay you to ship your item back. We want you to be very happy with our handmade pet apparel. To avoid exchanges, please reach out to us at COZYCOMPANIONSPETS @GMAIL.COM, with any questions you may have about our products. We would be delighted to work with you to be sure you have the properly fitting pet apparel and safety gear.